Uses of the IS

McDonalds being the world’s largest fast food restaurant requires what may be referred to as an extra ordinary information system in order to handle the daily sales and customer orders and so on. It is also the world's number fast-food company by sales, with more than 32,500 restaurants serving burgers and fries in 117 countries. A human being could never be able to keep track of such transaction on their own. McDonalds use several types of information systems to help ease such complicated processes. As mentioned above, the headquarters being in the United States means that, most of the work is done there itself.   McDonalds use several types of information systems to help it shine and assist in the process of it being one of top fast food restaurants

Transaction Information System (TPS)

First transaction takes place either when two people make an exchange or while they are   collecting data. Transaction processing refers to nothing other than collecting, storing, modifying, and retrieving the transactions of an organization. It helps in answering routine questions, and in conducting business transactions such as payroll, employee record keeping or paying an employee. The data brought about by TPS must be stored safely as in most cases it involves the exchange of money which could be very critical to an organization. Transaction processing system also helps McDonalds in keeping track of their suppliers as it record relevant information about suppliers such as supplier name, address, the quality of the items purchased and finally the invoice amount.  This helps in reducing the possible complexity that the employees may face in physically keeping contacts with all the suppliers and so eases process of ordering when in need.

Decision Support System (DSS)

      "Decision support system is used to model data and make quality decision based on the data, making the right decision is usually based on the quality of the data and one's ability to analyze the data, Decision Support Systems are usually computer applications with a human component. They can sift through large amounts of data and pick between the many choices and supports the non – routine decision" 1 [1]McDonalds implemented the use of wireless internet in their restaurant in order to gather information about certain categories such as customer practice, length of stay and sales’ levels that are then later studied and analyzed with the help of the Decision Support System to come up with a decision that could help in the betterment of the restaurant..

Management Information System (MIS)

Management information system is a system that provides the information needed to manage organizations efficiently and effectively. Management information systems involve three primary resources: technology, information, and people, and the most important resource are people, as people are the customers and no business would mean anything without its customers.  The information resulting from this system supports the routine decision making in the functional areas. It is of great significance as it produces periodic reports such as a daily list of employees and the hours worked, or a monthly report of expenses as compared to a budget. The main reason why McDonalds uses Management Information System is because the purpose of it is to provide profitability and information to help the managers and the staff in understanding the business performance and to plan its future direction.

---

[1] http://mcdonaldsmis.blogspot.com/p/mcdonalds-is_04.html